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Home 2018-09-08T11:36:55+00:00
When you are an e-commerce shop owner, you definitely should know the vital role played by a multi-carrier shipping software in ensuring that your customers throughout the world get what they order from your shop. Despite correctly setting up the shop, and do all the marketing and SEO for the shop, without the appropriate shipping system for the company, all your efforts will still prove futile. When managers are weighing the costs required and the benefits of replacing their old system, the central question that boggles their mind is how to know whether they are selecting the right shipping system for their enterprise.
The truth of the matter, however, is that there is no straight answer for this. The shipping operations and shipping programs are more complicated than you may think. Before you select one; you must have established trust with the said program that it will perform just well when it is put to task. Besides that, here are some tips to equip yourself with when implementing the best software for your needs.

1. CONSIDER YOUR PHYSICAL SHIPPING AND YOUR STORAGE SPACE

Ensure that as an online seller, you frequently revisit your store to find any gaps in efficiency this will enable you to always get orders out to your customers. Ensure that you maximize your physical space. Since all e-commerce shops have that one product that is top selling, be sure to pack them and keep them near your shipping station for ease of access. If you find out that these products sell all the time, then be sure to pack them before the material day.

2. HAVE SHIPPING REQUIREMENTS IN PLACE

After doing the above and finally found out any gaps, start fixing them by having the shipping requirements of blueprint in place. This should consist of the must have as well as the preferred but not required. In fact, you need to have the document already drafted before you set out to speak with potential vendors. This document will guide you in your dialog with vendors. It will help you not to turn the control of conversation over the software seller. In this document, let it be known whether certain shipments will be processed manually due to their billing requirements, documentation or labeling criteria that cannot be handled by your current system. Do you need to order entry department to access the shipping system and quote the correct freight rates on your customer’s order? What are other departments obtaining your orders? Do you want to add other carriers to your portfolio but your system currently prevents them? Is your e-commerce shop accepting new international customers?
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3. COMPARE VARIOUS SOFTWARE SELLERS

Now, the next step is to consider multiple vendors. You can use the internet as it has lots of vendor information and contacts. You may also choose to ask your industry peers and know what they like and do not want about their current system. Ask your carrier representatives about any other programs which they may have spotted on other similar e-commerce shops.The advice they give you will vary depending on what you’re looking for, whether it’s flexible shipping options or to fulfill orders on your own time.

4. THE SELLER’S DUE DILIGENCE

Once you have found a suitable vendor or a couple of prospective ones, next is to evaluate the quality of their software. It would be of benefit to you to ensure also that the vendor is stable; the company is stable and has sufficient resources appropriate for supporting your e-commerce requirements over an extended period. Other things worth investigating on your prospective software vendor before hiring them would comprise of their company history their financials and operations, their technical and industry know-how, their product roadmap, the company’s product development as well as support resources, and finally their customer base. How many e-commerce shops are using their services? And what are they saying about the company? These will all help you make an advised decision.

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