4. THE SELLER’S DUE DILIGENCE
Once you have found a suitable vendor or a couple of prospective ones, next is to evaluate the quality of their software. It would be of benefit to you to ensure also that the vendor is stable; the company is stable and has sufficient resources appropriate for supporting your e-commerce requirements over an extended period. Other things worth investigating on your prospective software vendor before hiring them would comprise of their company history their financials and operations, their technical and industry know-how, their product roadmap, the company’s product development as well as support resources, and finally their customer base. How many e-commerce shops are using their services? And what are they saying about the company? These will all help you make an advised decision.